What is Hubspot
What is
The HubSpot CRM, Marketing Hub, Sales Hub and Service Hub work in seamlessly to bring together your Marketing, Sales, Service and Customer Management together, with a pure focus on being customer focused. The kind of internal alignment that HubSpot can create where sales, marketing and customer service departments align to help companies grow better cannot be experienced with any other platform that we know of, and we have experienced quite a bit of them.
For you as a client this means much lower departmental friction, delivering Fluent Customer Experience. This is the easiest way to develop happy customers that become raving fans much faster. The fluent implementation of the HubSpot Platform in your business along with Fluent XP's Value Added Services in Technology Development and Digital Marketing Management, has given our clients the competitive advantage in the market to deliver on their own strategic growth in their markets.
Now let's look at how your marketing, sales, service, and operations teams can leverage the HubSpot platform to achieve their goals and turn a complete stranger to promoter to your business.
Attract – Strangers – Through Marketing
In the attract phase, you attract strangers with useful content and eliminate barriers as they try to learn about your company. The key is to earn people's attention, not force it. The key here is to feed the right content to the right audience to turn more visitors into leads with a personalized yet scalable strategy.
With HubSpot Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale.
Engage - with Prospects - through Sales Activities
In the attract phase, you attract strangers with useful content and eliminate barriers as they try to learn about your company. The key is to earn people's attention, not force it. The key here is to feed the right content to the right audience to turn more visitors into leads with a personalized yet scalable strategy.
With HubSpot Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale.
HUBSPOT Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Delight - Customers to become promoters through service
in the delight phase, you help, support, and empower customers to reach their goals. Remember, customer success is your success. After a successful sales handoff, it’s now time to delight the customers to scale the support by expanding support team’s capacity through automation and self-service also improving the collaboration by uniting the customer service teams and channels. Also, never miss a chance to identify the opportunities to enhance the customer experience by utilizing various tools on service Hub.
Hubspot CRM
Think CRM software is just about contact management? Think again. HubSpot CRM has tools for everyone on your team, and it’s 100% free. Here’s how the free HubSpot CRM makes your job easier...
If your marketing efforts are closely aligned to generating sales, it's vital that your organization (no matter how big or small) has a powerful Customer Relationship Management (CRM) Software system to help you track not only the performance of your sales team but also to measure the effectiveness of your sales process, win rates, success factors and closing patterns. HubSpot provides a highly powerful sales CRM that will help you better understand the sales processes within your business. In addition to the core CRM features, HubSpot provides optional Sales features for SMEs and large enterprises that streamlines efficiencies even further.
There are many reasons why your business should consider using the HubSpot CRM and advanced sales features:
- HubSpot CRM can handle any volume of data
- HubSpot CRM is fully customizable allowing you to edit any field specific to your needs
- HubSpot CRM allows you to track every interaction and engagement with prospects
- HubSpot CRM allows you to set reminders and add notes to help you keep track of your sales activities
- HubSpot CRM tracks all deals in progress summarizing the value of deals at each stage
- HubSpot CRM seamlessly integrates with all other HubSpot products including marketing features such as email marketing
- HubSpot CRM integrates with over 500 other software platforms
- HubSpot CRM integrates with call tracking / recording software
- HubSpot CRM integrates perfectly with WhatsApp
- Aside from the above, HubSpot CRM connects easily with Google G-Suite and Microsoft's Office 365 email platforms so that each communication between your team and a prospect is recorded instantly.
ROI Calculator
Calculate the return on investment (ROI) you could experience with HubSpot products.